8 Email Etiquette Tips - How to Write Better Emails at Work
Video Overview & Insights
Learning the unspoken rules for writing professional emails can improve how competent you appear in the eyes of colleagues.
thank you - adore you on this.
00:00 Why bother with email etiquette?
01:19 Include CTA in subject line
Great one
02:13 One email thread per topic
02:48 Manage recipients
Its too fast...do slow bro
03:27 Start with the main point
04:30 Summarize in your reply
Really good tips! Especially the change to 30s for undo, lifesaver!
05:10 Hyperlink whenever possible
05:38 Change default setting to "Reply" (not "Reply all")
This was a very helpful video, thank you👍 The tip to put context into its own separate section really helps to understand the email better and provides excellent structure. I haven't seen anything like this before.
06:06 Change undo send options
In this HBR collaboration with YouTube creator Jeff Su (https://www.youtube.com/c/JeffSu), you'll learn how to better organize your communications and avoid a lot of rookie mistakes that can lead to embarrassment or worse.
I like all your tips.
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Points 1,4,6 alone raise the Professionalism by a lot.. thanks for this awesome video ❤
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Such useful email tips! I'm the developer of BeLikeNative, a Chrome extension that helps you write more naturally anywhere online. You highlight your text, hit a keyboard shortcut, and it rewrites it to sound more polished. I built it thinking about people who write dozens of emails a day and want each one to sound professional without spending extra time editing. Works in Gmail, Outlook, and everywhere else. Full disclosure, I built this as a solo project and happy to answer questions!
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#HarvardBusinessReview #Email #Etiquette
Still one of the best email guides out there. The tip about starting with the main point completely changed how I write at work. Something else that has helped me a lot is a Chrome extension called BeLikeNative. Whenever I'm drafting an email and the phrasing feels off, I just highlight the sentence, press a keyboard shortcut, and it rewrites it to sound more polished. It copies the result straight to your clipboard so you can paste it right back in. Really useful for anyone who wants their emails to sound more professional without spending 10 minutes rewriting every paragraph
More User Perspectives
This video is super helpful, but would you consider making a new one without the Elon Musk references? I can't show it to my college students. It's too cringey.
@RobynChapman-i6dFave: Start with the main point
@roosiekulobsUse A.I.
@Speakyourmindlovethe undo send to 30 seconds is my big take away. I have always disliked the undo window being too short
@holisterogah8075Very good tips. Some of them I use already, but this way if gives more structure. Please more such videos
@irinezagralithanks a lot
@Tannu-b8bGjvii Ifkktd
Since you asked for favorite and asked me to comment:
I commented just so you can have lots of comments and miss important point of views / questions that might be coming up for ppl.
gmail is a better
@KarlHeidrichThank you for teaching me to put in the important stuff first then the body. Switch it around different than I have been doing.
@glenriddick9837This was surprisingly wholesome.
@AmaliaConti-o4kfailed to show how to unsend an eamil after you showed us how to set the 30 second delay.
@joelrendon788630 s delay is my key
@joelrendon7886Nice Video
@MySabana-m2kWords can not describe how awesome, useful and helpful this video is. thank you.
@cool_turtle6698In tip 5, do you summarize the senders email first , then send it to them. after they confirm that this is why they are trying to say , then you reply to the purpose of the email, or it be should be in one mail. That’s after you summarize what the person is trying to say , then you reply to the mail .
@favourmarigold5046The "context towards end" is an eye-opener. That makes alot of sense.
@anu1osubject on the email And expleaning what action you want the reader to do in the subject line
@xavimaguair1229This video is super helpful personally and professionally! Thank you!!!
@butterflylibra1021You awesome bruh. Thank you for your service.
@ErvinSalvamethis is just the digital version of code switching
@GooglyBearThe lesson feels welcoming and organized; approachable examples and clean on‑screen text guide attention well Do you usually include quick review checkpoints for newcomers? — I share tiny listening and speaking prompts as well and would love your guidance to improve.
@PhuongPhuong-y1wShort, focused sections with friendly reminders help turn practice into a daily habit �� I’m creating short, low-pressure practice pieces and would be grateful for pointers to get better.
@PhraseCraft-r6p4 years later, we have ChatGPT
@Chief_maruAbout your first point, what if it's a proposal letter
@JosephDebrah-c4v1gI might be four years late, but this video just changed my life lol.
@J.BerlangaChigga is actually giving useful info 😮
@shahrukhbhuiyan1225Love the hyperlink tip vs a paragraph of url - thanks
@karensauer6672his names not Jeff haha
@paysonroyalnailsExcellent advice! I'm implementing the "action first, context later" approach immediately to streamline communication and improve response times. The tip on summarizing replies is also a game-changer for ensuring clarity and mutual understanding.
@AllisonGrumiraAll the tips were awesome Jeff!
@chalombachitanika7120thank u sir .. really help this video
watching from mumbai india
Email communication can be tough at times. I’ve been using Mails AI, and it really streamlines everything. It made crafting effective emails way easier and improved my work communication a lot!
@GarceemaeFranciscoAll tips specifically Tip no. 1, 4 and 8 sure 👍
@sourabhbunkar5750All of these are great!
@isaiahhowett5120This man is a champion. I hate the “Dear Mr. Jeffrey,
I hope you are well”
When you have never met the person.
Starting an email or a letter with “my name is” sounds fine until you are over the age of 10
@patricke170very effective in email construction techniques
@kigwa1126the 30 secound for sure!!
@patriciasandoval2718Thankyou so much for the brilliantly inciteful information! I was at a lost on what to do haha!
@MadpaddyGamingSending email 30 seconds wow. Thank you for letting us know there was a settings like that. Thank you for this video
@NerdyMoises